Stinker

Serving Customers Since 1936

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Serving Customers Since 1936

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Letters From Customers

July 31, 2011 by Rebecca Russell

Moscow Stinker #38 received two different customer service letters in July.  Great job to Darcie Wilson, the store manager, and her crew!

 

Moscow Stinker’s Got Great Staff

The Moscow Stinker has a great staff. Everyone that works there is friendly and efficient and it is my first, and now that it will be open 24 hours, only choice when I need a convenience store. A couple of weeks ago my alternator went out on my car, I discovered my battery was dead after getting gas. A friend came to help but forgot jumper cables, I just wanted to get it started and moved to someplace I could leave it for a couple of days. I asked if anyone had jumper cables, your employee called a friend and had cables there in five minutes. That is going way above and beyond for a customer that he sees only a few minutes at a time. I was able to make it on time for work and get my car taken care of thanks to Michael. Thanks for the incredible team you have in Moscow.

Steven Nelson

 

Very Satisfied Customer Moscow Stinker #38

I would just like to commend the customer service I received on June 21, 2011, and the better than excellent treatment I received from Mary Ann. I called the store that evening and even though she had other customers she was taking care of at the same time, she took the time to help me even though it took extra time to get the answer to my problem. Thank you Mary Ann and Stinker Gas Station Associates!

Thank you for your kindness and your excellent customer service! You’re the greatest!

Sincerely,

A Satisfied Customer,

Barbara Fairbairn, Richland, WA

Filed Under: Customer Letters

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