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Great Customer Service-Stinker Apple

June 13, 2011 by Rebecca Russell

Stinker 

I contacted you some time ago about a problem I experienced with a package of almonds I bought at the Apple store. I wanted to follow up and let you know that Sarah of the Apple store not only swapped out the bad package of almonds for a good one, she placed a couple small packages of Blue Diamond almonds in a bag for me along with a small gift card. I did not expect that and am very appreciative of Sarah’s extra-effort of customer service. It made me realize someone cared about my small, but still real issue. I always try to stop by the Apple store to buy my gas and such and think of Sarah’s kind gesture when I’m there. Sarah is an asset to your company. Thanks Sarah!   Brian

Filed Under: Customer Letters

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